# Privacy Policy

**BizCentralOrbit – Microsoft Dynamics 365 Business Central Platform** – a unit of “Bhoomika Digital Works”.

**Effective Date:** April 01, 2026
**Last Updated:** April 01, 2026

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## 1. Introduction

BizCentralOrbit (“we,” “us,” “our,” or “Company”) operates the www.bizcentralorbit.com website and platform (“Platform”). We are committed to protecting your privacy and ensuring you have a positive experience on our Platform.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform, including all related pages, features, content, and services (collectively, the “Services”).

**Please read this Privacy Policy carefully.** If you do not agree with our policies and practices, please do not use our Platform. By accessing and using BizCentralOrbit, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

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## 2. Information We Collect

### 2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

– **Create an account** – name, email address, phone number, company details, professional experience, certifications, expertise areas
– **Complete your profile** – professional background, rates, availability, service offerings, geographic location, time zone
– **Post requirements or proposals** – project descriptions, scope details, budget information, technical specifications
– **Book consulting sessions** – payment information, session preferences, project details
– **Communicate with us** – emails, messages, inquiries sent through contact forms, support tickets
– **Upload documents** – resumes, certifications, proposals, portfolio materials, case studies
– **Subscribe to newsletters or updates** – email address for marketing communications

### 2.2 Information Collected Automatically

When you use our Platform, we automatically collect:

– **Device Information** – device type, operating system, browser type, IP address, device identifiers
– **Usage Data** – pages visited, time spent on pages, links clicked, features used, search queries
– **Cookies and Tracking Technologies** – session identifiers, preference information, analytics data
– **Location Data** – approximate location based on IP address (not precise GPS location unless permitted)
– **Log Data** – access times, referring URLs, pages accessed, error information

### 2.3 Information from Third Parties

We may receive information about you from:

– **Payment Processors** – transaction details, payment status, billing information
– **Microsoft Services** – if you authenticate via Microsoft accounts
– **Third-party verification services** – professional certifications, educational background verification
– **Partner platforms** – if you connect external services (Calendly, Stripe, PayPal, etc.)

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## 3. How We Use Your Information

We use the collected information for the following purposes:

### 3.1 Core Platform Operations
– Creating and maintaining your account
– Matching consultants with clients based on expertise and availability
– Facilitating live sessions and consultations
– Processing payments and transactions
– Providing customer support and responding to inquiries

### 3.2 Service Improvement
– Analyzing usage patterns to improve Platform features
– Identifying technical issues and optimizing performance
– Conducting research and analytics on user behavior
– Personalizing your experience based on preferences

### 3.3 Marketing and Promotions
– **With your consent**, we use your information to:
– Send newsletters, updates, and promotional content about new features, webinars, and services
– Notify you about platform updates, maintenance, or service changes
– Conduct surveys or gather feedback about our Platform
– Feature your profile (if you are a consultant) in case studies, success stories, or testimonials
– Promote your services in our marketing materials, social media, or email campaigns

**You may opt-out of promotional communications at any time** by clicking “Unsubscribe” in any marketing email or updating your notification preferences in your account settings.

### 3.4 Compliance and Legal
– Enforcing our Terms and Conditions
– Protecting against fraud, security incidents, and unauthorized access
– Complying with applicable laws, regulations, and legal processes
– Establishing, exercising, or defending legal claims

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## 4. Data Sharing and Disclosure

### 4.1 Information Shared with Other Users

When you use BizCentralOrbit, certain information is visible to other users:

– **If you are a Consultant/Service Provider:**
– Your profile (name, certifications, expertise, rates, availability, time zone)
– Your proposals and analysis submitted for client requirements
– Your ratings and reviews from past clients
– Your communication with clients through the Platform

– **If you are a Client/BC User:**
– Your project requirements (posted to receive consultant proposals)
– Communication with consultants
– Feedback and ratings you provide to consultants

### 4.2 Service Providers and Partners

We may share your information with third parties who assist in operating our Platform:

– **Payment Processors** – Stripe, PayPal, bank payment gateways (limited to transaction information)
– **Hosting Providers** – cloud services for Platform infrastructure and data storage
– **Email Service Providers** – for sending newsletters and notifications
– **Analytics Tools** – Google Analytics, Mixpanel (anonymized data only)
– **Communication Tools** – Calendly, Google Meet, Zoom (for session scheduling and video calls)

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain confidentiality.

### 4.3 Legal Requirements

We may disclose your information if required by law or in response to:

– Court orders or legal processes
– Government regulatory requests
– Subpoenas or warrants
– Requirements necessary to protect public safety or prevent illegal activity

### 4.4 Business Transfers

If BizCentralOrbit is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction. We will provide notice before such changes occur.

### 4.5 No Unauthorized Sales

**We do not sell your personal information to third parties** for marketing, advertising, or other commercial purposes. Your data is not treated as a commodity to be monetized.

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## 5. Data Retention

We retain your information for as long as:

– Your account is active
– Necessary to provide you Services
– Required to comply with legal obligations
– Needed to resolve disputes or enforce agreements

**After account deletion or service termination:**
– Personal information is retained for 90 days to allow for account recovery
– After 90 days, information is deleted or anonymized, except as required by law
– Financial and transaction records may be retained for 7 years for tax and legal compliance

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## 6. Data Security

### 6.1 Security Measures

We implement industry-standard security measures to protect your information:

– **Encryption** – SSL/TLS encryption for data in transit
– **Access Controls** – role-based access to sensitive data; only authorized personnel can access
– **Authentication** – secure password requirements and optional two-factor authentication
– **Regular Audits** – security assessments and vulnerability testing
– **Data Backups** – regular backups to prevent data loss

### 6.2 Limitations

While we strive to protect your information, **no method of transmission over the internet or electronic storage is 100% secure**. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials.

### 6.3 Security Incidents

If we discover a data breach or security incident affecting your information, we will:
– Notify affected users without unreasonable delay
– Provide details about the breach and measures being taken
– Offer guidance on steps you can take to protect yourself

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## 7. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

### 7.1 Access and Portability
– You can request a copy of the personal information we hold about you
– You can request your data in a portable, machine-readable format
– We will provide this information within 30 days of your request

### 7.2 Correction and Deletion
– You can update or correct your profile information through your account settings
– You can request deletion of your account and associated personal information
– We will honor deletion requests within 30 days, subject to legal retention obligations

### 7.3 Opt-Out of Communications
– Unsubscribe from marketing emails by clicking the unsubscribe link
– Disable non-essential cookies through your browser settings
– Adjust notification preferences in your account settings

### 7.4 Cookie Management
– Most browsers allow you to refuse cookies or alert you when cookies are being sent
– Please note that disabling cookies may affect Platform functionality
– You can use tools like Global Privacy Control (GPC) to signal privacy preferences

### 7.5 California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
– Know what personal information is collected
– Know whether personal information is sold or disclosed
– Delete personal information collected from you
– Opt-out of the sale of personal information
– Non-discrimination for exercising your rights

To exercise these rights, email us at **info@bizcentralorbit.com** with “California Privacy Rights” in the subject line.

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## 8. International Data Transfers

BizCentralOrbit is based in India. If you access the Platform from outside India (e.g., Kenya, Uganda, USA, EU), your information may be transferred to, stored in, and processed in India and other countries.

**By using our Platform, you consent to the transfer of your information to countries outside your country of residence**, which may have different data protection laws. We will implement appropriate safeguards (e.g., Standard Contractual Clauses) to protect your information in accordance with applicable laws.

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## 9. Third-Party Links

Our Platform may contain links to third-party websites and services not operated by BizCentralOrbit. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party services before providing personal information.

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## 10. Children’s Privacy

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete such information immediately.

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## 11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

– Posting the updated policy on our Platform
– Sending you an email notification
– Requiring you to accept the new policy before continuing to use the Platform

Your continued use of the Platform following updates constitutes your acceptance of the revised Privacy Policy.

**Last Updated:** April 1, 2026

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## 12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

**BizCentralOrbit**
📧 Email: **info@bizcentralorbit.com**
📞 WhatsApp: Available through platform
🌐 Website: **www.bizcentralorbit.com**

**Data Protection Officer:**
Email: **admin@bizcentralorbit.com**

We will respond to your inquiry within 7 business days.

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## 13. Additional Information by Region

### For European Union Residents (GDPR)
If you are in the EU, the GDPR provides you with additional rights:
– Lawful basis for processing (legitimate interest, contract, consent)
– Right to lodge a complaint with your local data protection authority
– Right to restrict processing
– Right to object to processing

### For Indian Users
BizCentralOrbit complies with India’s data protection guidelines and is prepared for upcoming legislation.

### For East African Users
We respect local data protection frameworks in Kenya, Uganda, Botswana, and Eswatini where we operate.

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**Thank you for trusting BizCentralOrbit with your information.**